Melody BasKet

CART

Act on Specified Commercial Transactions

Act on Specified Commercial Transactions

Company name Melody BasKet Official Online website
Head Operation director Fumitsugu Nakagawa
Postal code 151-0051
Adress, phone number Harajuku New Sky Heights Annex 505 3-52-5 Sendagaya Shibuya-ku, Tokyo 150-0001
03-6804-3025
Information about other fees Shipping fee:650 yen across-the-board
During special offers, shipping fee is free.
Defective products When a defective or wrong items arrive Please inform us immediately by using the inquiry form at our website. We would return the money or exchange with a proper product. In any cases, we would only accept customers who send the items back within 7 days after we answered the inquiry form.
Number of products The number of products made are limited.
Shipping date Because our items are built-to-order, it takes about 2 and a half months for the items to arrive.
Payment ①Bank transfer ②PayPal and credit cards can be used.
Valid payment deadline We ask you to pay within a week.
Returning purchased items About returning purchased items Each item is carefully made at our factory. However, if there is any defective found, please inform us by using the inquiry form at our website within 7 days. We would reply to the inquiry form after we check the defective items.
Cost for returning items Any fees charged for sending back an item would be paid at customer's expense. If the defective is of our inconvenience, we ask you to send the items with collect on delivery.
About cancellation Cancellation is not possible. We will automatically consider as a cacellation under the following circumstance:When we cannot receive the payment after a week from the order being made. When you do not receive the send package and we cannot contact you for more than a week .