Melody BasKet

CART

お知らせとお詫び

Notice and apology regarding the possibility of information leakage due to virus infection of personal computers

March 17, 2022


As a result of investigating suspicious e-mails that deceive the brand name of this site, it was found that one office worker terminal may have been infected with Emotet and the e-mails and e-mail addresses may have been leaked to the outside.
Currently, the terminal concerned has been disconnected from the internal network and will be initialized after the investigation is completed.
We deeply apologize for causing such a situation and causing great concern and inconvenience to our customers and related parties. In response to this event, we will strive to prevent the spread of damage and further strengthen information security measures on this site.
We appreciate your understanding and cooperation.


Request to customers

If you receive a suspicious email disguised as our email address, please do not access the URL contained in the email or open the attached file. You may be infected with a computer virus. If you receive a suspicious email that you do not remember, please delete it without opening it.
If you suffer any damage, please contact the nearest police station or consumer service center.
You can check the presence or absence of Emotet infection from the Tokyo Metropolitan Police Department web page.
https://www.keishicho.metro.tokyo.lg.jp/kurashi/cyber/joho/emotet.html
For inquiries to us, please contact the following.

Melody BasKet

Mail:info@melodybasket.jp
Correspondence time: Weekdays10:00~18:00